Cross Connect — Church Network
Effective Date: June 15, 2026
Cross Connect — Church Network ("Cross Connect," "we," "us," or "our") is operated by Ojee Labs. This Privacy Policy describes how we collect, use, store, and protect your information when you use the Cross Connect mobile application and any related services.
By creating an account or using Cross Connect, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the app.
If you use the Fellowship Reach feature, your home congregation's coordinates are used to calculate your notification radius. Your precise device location is not stored on our servers.
We use the information we collect to:
We do not sell your personal information to any third party. We do not use your information for advertising purposes. We do not share your information with advertisers.
Your first name, last name, profile photo, email address, and phone number (if provided) are visible to all verified members of your congregation through the member directory.
Your congregation's name and general location are visible to members of other congregations within your fellowship network through the congregation directory. Your personal information is not shared with members of other congregations.
If you submit a business listing to the fellowship business directory, your business name, category, description, and contact information are visible to all authenticated users across the platform.
Prayer requests marked "All Members" are visible to all verified members of your congregation. Prayer requests marked "Leaders Only" are visible only to users with a Leader role in your congregation.
We use the following third-party services to operate Cross Connect:
Each service provider processes data only as necessary to provide their services and is bound by their own privacy policies and data processing agreements.
We may disclose your information if required to do so by law, court order, or in response to valid legal process. We will notify you of such requests where legally permitted to do so.
We retain your personal information for as long as your account remains active. If you delete your account, your personal data, content, and activity are permanently and irreversibly deleted from our systems. Anonymized, aggregated analytics data that cannot be tied to any individual may be retained indefinitely.
If a congregation is deactivated from the platform, member data associated with that congregation is retained until individual members delete their accounts or the data is removed by the platform administrator.
You have the following rights with respect to your personal information:
Access and update: You may view and update your name, email, phone number, and profile photo at any time from your Profile screen within the app.
Delete your account: You may permanently delete your account at any time by going to Profile → Settings → Delete Account. This action is immediate and irreversible. All your personal data and content will be permanently removed.
Request deletion without app access: If you no longer have access to the app and wish to delete your data, submit a request at ccchurchnet.com/delete-account. We will process your request within 30 days.
Opt out of push notifications: You may disable push notifications for Cross Connect at any time from your device's system settings, or manage notification preferences by category from within the app under Profile → Notifications.
Prayer request privacy: When submitting a prayer request, you choose whether it is visible to all congregation members or to leaders only.
Cross Connect is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a minor has created an account, please contact us at support@ccchurchnet.com and we will take appropriate action to remove the account and associated data.
Cross Connect does not knowingly permit minors to use the platform. If we become aware that a user is under 18, we will terminate their account and remove associated data immediately.
Users may report inappropriate content or child safety concerns directly within the app using the report feature, or by contacting us at support@ccchurchnet.com. All reports are reviewed by the platform administrator. Where required by law, we will report violations to the appropriate regional and national authorities.
If you become aware of any content on Cross Connect that may constitute child sexual abuse material (CSAM), please contact us immediately at support@ccchurchnet.com and report it to the National Center for Missing and Exploited Children (NCMEC) at www.missingkids.org.
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
The app contains links to external services including your congregation's website, giving platform, live stream, calendar, and social media accounts. These services are operated by third parties and are governed by their own privacy policies. We are not responsible for the privacy practices of any third-party service.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you through a notice within the app. The effective date at the top of this policy will reflect when the most recent update was made. Your continued use of Cross Connect after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Ojee Labs
Email: support@ccchurchnet.com
Support: ccchurchnet.com/support
Data Deletion: ccchurchnet.com/delete-account
Cross Connect — Church Network is a ministry platform by Ojee Labs.